What Was Installed to Make Sure Something Like This Could Never Happen Again

If you're having bug with your PC, the post-obit table can help yous decide which recovery option to utilize.

Problem	Meet this section
Your PC isn't working well and yous recently installed an update	Remove an installed Windows update
Your PC isn't working well and information technology's been a while since y'all installed an app or inverse arrangement settings	Reset your PC
Your PC won't start or is still loading	Use the Startup Repair part
Your PC won't commencement, y'all haven't created a recovery drive, and resetting your PC didn't work	Employ installation media to reinstall Windows 11
Your PC won't offset and you oasis't created a recovery bulldoze	Use installation media to restore your PC
Your PC won't start and you've created a recovery drive	Use a recovery drive to restore or recover your PC
You desire to reinstall your previous operating system	Go back to your previous version of Windows
Your PC isn't working well and yous recently installed an app	Restore from a arrangement restore point
You doubtable your device has been infected	Employ installation media to reinstall Windows eleven

Click one of the recovery options below and follow the steps to try to become things working again.

If you lot've recently installed a Windows update, uninstall the update to try to resolve the consequence.

1. SelectFirst >Settings >Windows Update >Update history >Uninstall updates .
   View update history

2. On the list that appears, select update yous want to remove, so selectUninstall.

Important:If you've encrypted your device, y'all'll need your BitLocker key to reset your PC If you don't know your BitLocker central, see Find my BitLocker recovery key.

Resetting reinstalls Windows xi, just lets you lot cull whether to continue your files or remove them, then reinstalls Windows. You tin can reset your PC from Settings, the sign-in screen, or by using a recovery drive or installation media.

Reset your PC from Settings

1. Select Start >Settings > System > Recovery .
   Open Recovery settings

2. Next toReset this PC , select Reset PC. So choose from the options and/or settings in the table below.

Option	What information technology does
Keep my files > Alter settings > Preinstalled apps On	Reinstalls Windows xi and keeps your personal files. Removes apps you installed. Removes changes you made to settings. Restores any apps your PC manufacturer installed.
Keep my files > Change settings > Preinstalled apps Off	Reinstalls Windows eleven and keeps your personal files. Removes apps you installed. Removes changes y'all made to settings. Removes any apps your PC manufacturer installed.
Remove everything	Reinstalls Windows 11 and removes your personal files. Removes apps you installed. Removes changes you made to settings. Removes any apps your PC manufacturer installed. Note: Remove everything > Alter settings gives yous two options. Data erasure On removes files and cleans the drive. If you're planning to donate, recycle, or sell your PC, employ this selection. This might take an hr or two, but it makes it harder for other people to recover files you've removed. Information erasure Off just removes files. It takes less time, but is less secure.

Reset your PC from the sign-in screen

If you tin't open up Settings, you lot can reset your PC from the sign-in screen. Here's how:

1. Press Windows logo fundamental + L to get to the sign-in screen. Then restart your PC past pressing the Shift key while you select the Power push button > Restart .

2. Your PC volition restart in the Windows Recovery Surround (WinRE) environment.

3. On theChoose an choice screen, select Troubleshoot > Reset this PC, and so choose one of the options in the previous table.

   

Startup Repair helps you fix mutual problems that tin prevent Windows from starting up.

Notation:If you've encrypted your device, you'll need your BitLocker key to start in rubber fashion.

Outset, you demand to enter the Windows Recovery Environment (winRE). To do this, you will repeatedly turn your device off, then on:

1. Hold down the power button for ten seconds to turn off your device.

2. Printing the power button once again to turn on your device.

3. On the first sign that Windows has started (for case, some devices bear witness the manufacturer's logo when restarting) hold down the power button for ten seconds to turn off your device.

4. Printing the power button again to turn on your device.

5. When Windows starts again, hold downwardly the power push for 10 seconds to turn off your device.

6. Press the ability button once more to plough on your device.

7. This time, let your device to fully start up.

8. Select Avant-garde options.
   

9. Now that you're in winRE, on the Choose an option screen, select Troubleshoot > Avant-garde options > Startup Repair > Restart.
   
   

Notation:If you doubtable that your device has been infected, make sure that your antivirus software is up to engagement. Y'all can also reinstall Windows completely by starting your device using the installation media and performing a clean installation of Windows.

To reinstall Windows eleven while Windows is running:

1. Connect the installation media you lot created to your PC.

2. Open File Explorer  and select the drive with the installation media.

3. From the root directory of the drive, double-click setup.exe, and then select Yes when asked if you'd like to allow the app to make changes to your device.

4. Select Change what to keep.

5. Select i of the following options, and so select Next:

   • Keep personal files and apps – This will preserve your personal information, apps, and settings.

   • Continue personal files only – This volition preserve your personal data and settings, but all your apps will be removed.

   • Keep nothing – This will remove all personal data, settings, and apps.

   Alarm:You cannot undo a reinstallation of Windows 10. Exist sure to back up your files first if you choose the Go along nothingoption.

6. To finish, select Install to start reinstalling Windows eleven on your PC.

Your PC will restart several times during the reinstallation.

To reinstall Windows 11 past starting your PC using installation media:

1. Connect the installation media you created to your PC.

2. Starting time your PC using the installation media.

   Note:Check with the PC manufacturer on how to start the PC using media.

3. When Windows Setup starts, select Next and and so Install now.

4. If you lot have a Windows xi product key, enter it when prompted. Otherwise, select I don't have a product fundamental.

5. If prompted, select a Windows edition (e.g. Abode, Pro) to install and and so selectNext.

6. When prompted to cull a type of installation, select Custom: Install Windows only (advanced).

7. Select the deejay or partition to which Windows eleven should be installed.

   Notation:If yous suspect that your PC has been infected, consider deleting the existing partitions and reinstalling Windows 11 onto a make clean disk. Your data on any deleted partitions will be lost.

8. Select Next to start reinstalling Windows 11 on your PC.

Your PC will restart several times during the reinstallation.

Important:If y'all've encrypted your device, you'll need your BitLocker cardinal to use a recovery bulldoze to restore or reset your PC If you don't know your BitLocker fundamental, meet Find my BitLocker recovery fundamental.

If your PC won't get-go and yous haven't created a recovery drive, download installation media and use it to restore from a organization restore point or reset your PC.

1. On a working PC, go to the Microsoft software download website.

2. Download the Windows xi media creation tool and so run it.

3. Select Create installation media for some other PC.

4. Choose a language, edition, and architecture (64-scrap or 32-chip).

5. Follow the steps to create installation media, and then select Terminate.

6. Connect the installation media you created to your nonfunctional PC, and then turn it on.

7. On the initial setup screen, enter your language and other preferences, and so select Next. If you don't come across the setup screen, your PC might not be set up to boot from a drive. Check your PC manufacturer's website for info on how to change your PC'southward boot order, and and then try once more.

8. Select Repair your computer.

9. On the Choose an choice screen, select Troubleshoot. From in that location, you can:

   • Restore from a system restore signal past selecting Advanced options > Arrangement Restore. This will remove recently installed apps, drivers, and updates that might exist causing your PC problems. Restoring from a restore bespeak won't affect your personal files.

Important:If you've encrypted your device, you lot'll demand your BitLocker primal to utilise a recovery drive to restore or reset your PC If you don't know your BitLocker key, see Observe my BitLocker recovery central.

If your PC won't start, you can apply a recovery drive to restore from a system restore indicate or recover your PC. For info on how to create a recovery drive on a working PC, see Create a recovery bulldoze.

To restore or recover using the recovery bulldoze:

1. Connect the recovery bulldoze and turn on your PC.

2. PressWindows logo key + L to get to the sign-in screen, and so restart your PC by pressing the Shift central while y'all select the Power button > Restart .

3. Your PC will restart in the Windows Recovery Environment (WinRE) surround.

4. On the Choose an option screen, select Troubleshoot, and so select one of the post-obit two options. (If you don't come across the Choose your selection screen, your PC might not be set up to kick from a drive. Bank check your PC manufacturer's website for info on how to change your PC's boot order.)

• To restore from a system restore point, selectAdvanced Options > System Restore. This won't affect your personal files, simply it will remove recently installed apps, drivers, and updates that might exist causing your PC problems.

• To reinstall Windows 11, selectAdvanced Options >Recover from a bulldoze. This will remove your personal files, apps and drivers you installed, and changes yous made to settings.

For a limited fourth dimension after upgrading to Windows 11, you'll exist able to become dorsum to your previous version of Windows by selecting Offset >Settings > Organisation > Recovery . Next to Get back , select Go back. This will keep your personal files, but it'll remove apps and drivers installed after the upgrade, as well equally any changes you made to settings. In near cases, you'll have 10 days to go back.
Open Recovery settings

To go back, you'll need to:

• Keep everything in the windows.quondam and $windows.~bt folders afterward the upgrade.

• Remove any user accounts you lot added later the upgrade.

• Have the USB drive you lot used to upgrade to Windows xi (if you used one).

Note:The selection in Settings to become back to your previous version of Windows is only available for a limited time afterwards upgrading.

Info for Windows Insiders

If you're an Insider and the electric current preview build isn't working for you, select Start >Settings > System > Recovery . Next toBecome dorsum , select Go dorsum. This won't remove your personal files, just it'll remove recently installed apps and drivers, and change settings back to their defaults.

Going dorsum to an earlier build won't remove you from the Insider Programme. When the next preview build is fix, it'll be installed on your PC.

This option takes your PC back to an earlier point in time, chosen a system restore point. Restore points are generated when you install a new app or driver, and when you create a restore point manually. Restoring won't impact your personal files, but information technology will remove apps, drivers, and updates installed after the restore point was fabricated.

1. In the search box on the taskbar, type control console, then choose it from the list of results

2. In the Control Panel search box, type recovery.

3. SelectRecovery>Open Arrangement Restore.

4. In the Restore organization files and settings box, select Next.

5. Select the restore signal that you desire to utilise in the list of results, and then select Scan for affected programs.

   Notes:

   • If you lot don't encounter the restore point that you want to use, select the Show more restore points check box to run into more restore points.

   • If yous're non seeing any restore points, it might be because arrangement protection isn't turned on. Here'southward how to check:

     1. In the search box on the taskbar, type control panel, and then choose it from the list of results.

     2. In the Control Console search box, blazon recovery.

     3. Select Recovery > Configure Organisation Restore > Configure and run into if thePlow on system protection option is selected.

        • If the Turn on arrangement protection selection is not selected, system protection isn't turned on and in that location aren't whatsoever restore points. In this scenario, you won't exist able to recovery your PC using a system restore point and will need to use one of the other recovery options listed on this page.

        • If the Turn on system protection option is selected, continue with step 6.

6. Y'all'll see a list of items that will exist deleted if you remove this restore signal. If you're OK with the deletions, select Close> Next > Finish.

If you're having problems with your PC, the following table tin help you decide which recovery choice to employ.

Trouble	See this section
Your PC isn't working well and you recently installed an update.	Remove an installed Windows update
Your PC isn't working well and it's been a while since you lot installed an app or inverse system settings.	Reset your PC
Your PC won't start or is however loading	Use the Startup Repair function
Your PC won't start, you lot haven't created a recovery drive, and resetting your PC didn't work.	Use installation media to reinstall Windows ten
Your PC won't start and you oasis't created a recovery bulldoze.	Use installation media to restore your PC
Your PC won't start and yous've created a recovery bulldoze.	Use a recovery drive to restore or recover your PC
Yous desire to reinstall your previous operating organization.	Get back to your previous version of Windows
Your PC isn't working well and y'all recently installed an app.	Restore from a system restore signal
You doubtable your device has been infected.	Employ installation media to reinstall Windows 10

Click i of the recovery options below and follow the steps to attempt to get things working again.

If y'all've recently installed a Windows update, uninstall the update to try to resolve the effect.

1. Select theStart  button, then selectSettings>Update & Security >Windows Update > View your update history> Uninstall updates.
   View update history settings

2. Right-click the update y'all want to remove, and then selectUninstall.

Important:If yous've encrypted your device, you'll need your BitLocker key to reset your PC If yous don't know your BitLocker central, see Find my BitLocker recovery key.

Resetting reinstalls Windows ten, just lets y'all cull whether to keep your files or remove them, and then reinstalls Windows. You can reset your PC from Settings, the sign-in screen, or past using a recovery drive or installation media.

Reset your PC from Settings

1. Select the Start  button, and so select Settings > Update & Security > Recovery .
   Open up Recovery settings

2. Nether Reset this PC,select Get started and then choose from the options and/or settings in the table below.

Option	What it does
Keep my files > Alter settings > Preinstalled apps On	Reinstalls Windows 10 and keeps your personal files. Removes apps y'all installed. Removes changes y'all made to settings. Restores any apps your PC manufacturer installed.
Keep my files > Alter settings > Preinstalled apps Off	Reinstalls Windows 10 and keeps your personal files. Removes apps y'all installed. Removes changes you made to settings. Removes any apps your PC manufacturer installed.
Remove everything	Reinstalls Windows 10 and removes your personal files. Removes apps you installed. Removes changes you made to settings. Removes any apps your PC manufacturer installed. Annotation: Remove everything > Alter settings gives you two options. Data erasure On removes files and cleans the bulldoze. If you're planning to donate, recycle, or sell your PC, utilize this option. This might take an hour or ii, but it makes it harder for other people to recover files yous've removed. Data erasure Off just removes files. It takes less fourth dimension, but is less secure.

Reset your PC from the sign-in screen

If you can't open Settings, you can reset your PC from the sign-in screen. Hither'southward how:

1. Printing Windows logo key + Fifty to get to the sign-in screen, and then restart your PC by pressing the Shift key while you select the Ability  button > Restart in the lower-correct corner of the screen.

2. Your PC will restart in the Windows Recovery Environment (WinRE) environment.

3. On theChoose an option screen, select Troubleshoot > Reset this PC, and so choose one of the options in the previous table.

   

Startup Repair helps you fix common problems that tin can forestall Windows from starting up.

Note:If you've encrypted your device, you'll demand your BitLocker key to start in rubber way.

Beginning, you demand to enter the Windows Recovery Environs (winRE). To practise this, you volition repeatedly turn your device off, then on:

1. Hold down the ability button for 10 seconds to turn off your device.

2. Press the power button again to plough on your device.

3. On the beginning sign that Windows has started (for example, some devices evidence the manufacturer's logo when restarting) hold down the power button for 10 seconds to plough off your device.

4. Press the ability push again to turn on your device.

5. When Windows starts again, hold down the power push for 10 seconds to turn off your device.

6. Printing the power push again to turn on your device.

7. This time, let your device to fully outset up.

8. Select Avant-garde options.
   

9. Now that you're in winRE, on the Choose an option screen, select Troubleshoot > Avant-garde options > Startup Repair > Restart.
   
   

Note:If yous suspect that your device has been infected, make sure that your antivirus software is up to date. You can also reinstall Windows completely by starting your device using the installation media and performing a make clean installation of Windows.

To reinstall Windows 10 while Windows is running:

1. Connect the installation media y'all created to your PC.

2. Open File Explorer  and select the drive with the installation media.

3. From the root directory of the drive, double-click setup.exe, so select Yeah when asked if y'all'd similar to allow the app to brand changes to your device.

4. Select Change what to keep.

5. Select one of the following options, and then select Next:

   • Keep personal files and apps – This volition preserve your personal information, apps, and settings.

   • Keep personal files merely – This will preserve your personal information and settings, just all your apps volition be removed.

   • Keep nothing – This will remove all personal information, settings, and apps.

   Warning:You cannot undo a reinstallation of Windows 10. Be sure to back up your files first if y'all cull the Go on nothing option.

6. To finish, select Install to start reinstalling Windows x on your PC.

Your PC will restart several times during the reinstallation.

To reinstall Windows 10 past starting your PC using installation media:

1. Connect the installation media you created to your PC.

2. Start your PC using the installation media.

   Notation:Cheque with the PC manufacturer on how to outset the PC using media.

3. When Windows Setup starts, select Next and and then Install at present.

4. If yous have a Windows ten product fundamental, enter it when prompted. Otherwise, select I don't have a product central.

5. If prompted, select a Windows edition (e.g. Abode, Pro) to install and then selectAdjacent.

6. When prompted to choose a blazon of installation, select Custom: Install Windows only (advanced).

7. Select the disk or partition to which Windows 10 should be installed.

   Annotation:If you suspect that your PC has been infected, consider deleting the existing partitions and reinstalling Windows 10 onto a clean deejay. Your data on whatever deleted partitions will exist lost.

8. Select Next to start reinstalling Windows 10 on your PC.

Your PC will restart several times during the reinstallation.

Important:If you've encrypted your device, you'll demand your BitLocker key to use a recovery bulldoze to restore or reset your PC If y'all don't know your BitLocker primal, see Find my BitLocker recovery key.

If your PC won't starting time and you haven't created a recovery bulldoze, download installation media and apply it to restore from a organization restore point or reset your PC.

1. On a working PC, go to the Microsoft software download website.

2. Download the Windows 10 media creation tool and then run it.

3. Select Create installation media for another PC.

4. Choose a linguistic communication, edition, and compages (64-bit or 32-bit).

5. Follow the steps to create installation media, and and so select Finish.

6. Connect the installation media yous created to your nonfunctional PC, and so plough it on.

7. On the initial setup screen, enter your language and other preferences, and so select Side by side. If you don't see the setup screen, your PC might non be gear up to boot from a drive. Bank check your PC manufacturer's website for info on how to change your PC's kick order, and then try once more.

8. Select Repair your computer.

9. On the Choose an option screen, select Troubleshoot. From there, yous can:

   • Restore from a system restore point by selecting Advanced options > System Restore. This will remove recently installed apps, drivers, and updates that might be causing your PC issues. Restoring from a restore point won't affect your personal files.

Of import:If you lot've encrypted your device, you'll need your BitLocker key to employ a recovery bulldoze to restore or reset your PC If you lot don't know your BitLocker primal, see Find my BitLocker recovery key.

If your PC won't get-go, yous can apply a recovery bulldoze to restore from a organisation restore point or recover your PC. For info on how to create a recovery drive on a working PC, see Create a recovery bulldoze.

To restore or recover using the recovery drive:

1. Connect the recovery drive and plough on your PC.

2. PressWindows logo key + 50 to get to the sign-in screen, and so restart your PC by pressing the Shift key while you select the Power button> Restart in the lower-right corner of the screen.

3. Your PC will restart in the Windows Recovery Environment (WinRE) surroundings.

4. On the Choose an choice screen, select Troubleshoot, and and so select one of the following two options. (If you don't run into the Choose your choice screen, your PC might non be set to kicking from a bulldoze. Check your PC manufacturer's website for info on how to change your PC's boot guild.)

• To restore from a system restore indicate, selectAdvanced Options > System Restore. This won't touch your personal files, but it will remove recently installed apps, drivers, and updates that might exist causing your PC problems.

• To reinstall Windows x, selectAdvanced Options >Recover from a drive. This will remove your personal files, apps and drivers you installed, and changes you lot fabricated to settings.

For a limited time afterward upgrading to Windows 10, you'll be able to go back to your previous version of Windows by selecting the Start  button, then selectSettings > Update & Security  > Recovery and then selecting Become startednether Get dorsum to the previous version of Windows ten. This volition keep your personal files, but it'll remove apps and drivers installed after the upgrade, as well as any changes you fabricated to settings. In most cases, you'll have 10 days to become dorsum.
Open up Recovery settings

To go back, you'll need to:

• Keep everything in the windows.old and $windows.~bt folders after the upgrade.

• Remove any user accounts you added after the upgrade.

• Know the password you used to sign in to Windows 7 or Windows 8.1 (if you used 1).

• Have the USB drive you used to upgrade to Windows ten (if you used one).

Note:If you become back to Windows viii.1, some apps that came with Windows, like Mail and People, might non work anymore. To fix the apps, reinstall them from the Microsoft Store.

Note:The option in Settings to go back to your previous version of Windows is only available for a limited time after upgrading.

Info for Windows Insiders

If you're an Insider and the current preview build isn't working for you, select the Start  push button, then selectSettings > Update & Security  > Recovery . UnderGet dorsum to the previous version of Windows 10, select Become Started. This won't remove your personal files, but information technology'll remove recently installed apps and drivers, and change settings dorsum to their defaults.

Going back to an earlier build won't remove you from the Insider Program. When the side by side preview build is ready, information technology'll be installed on your PC.

This option takes your PC dorsum to an earlier point in time, called a arrangement restore bespeak. Restore points are generated when you install a new app or driver, and when you create a restore indicate manually. Restoring won't touch on your personal files, but it will remove apps, drivers, and updates installed later on the restore point was fabricated.

1. In the search box on the taskbar, blazon control panel, and then choose it from the listing of results

2. In the Control Console search box, type recovery.

3. SelectRecovery >Open Organization Restore.

4. In the Restore system files and setting box, select Side by side.

5. Select the restore point that you lot want to use in the list of results, and then select Scan for affected programs.

   Notes:

   • If yous don't see the restore betoken that y'all want to use, select the Show more restore points check box to see more restore points.

   • If you're not seeing any restore points, it might be because system protection isn't turned on. Here'due south how to cheque:

     1. In the search box on the taskbar, blazon control panel, so choose it from the list of results.

     2. In the Control Panel search box, blazon recovery.

     3. Select Recovery > Configure System Restore > Configure and meet if theTurn on system protection option is selected.

        • If the Turn on system protection option is not selected, organization protection isn't turned on and in that location aren't any restore points. In this scenario, you won't be able to recovery your PC using a system restore bespeak and volition need to employ one of the other recovery options listed on this page.

        • If the Plough on organisation protection selection is selected, keep with step six.

6. You'll run across a list of items that will be deleted if you lot remove this restore point. If you're OK with the deletions, select Shut> Next > Terminate.

If you're having issues with your PC, you can:

• Refresh your PC to reinstall Windows and go on your personal files and settings. Refresh besides keeps the apps that came with your PC and the apps y'all installed from the Microsoft Store.

• Reset your PC to reinstall Windows only delete your files, settings, and apps—except for the apps that came with your PC.

• Restore your PC to disengage recent system changes you've made.

If you're having trouble starting (booting) your PC, encounter Windows Startup Settings (including safe way), and become to the "Get to Windows Startup Settings in the Windows Recovery Environment" section. You lot tin can refresh, reset, or restore your PC from the Windows Recovery Environment.

If you want to dorsum up and restore your personal files using File History, see Set a drive for File History.

Before you start to refresh or reset your PC

In well-nigh cases, in one case you start to refresh or reset your PC, it'll finish on its ain. Nevertheless, if Windows needs missing files, yous'll be asked to insert recovery media, which is typically on a DVD disc or thumb drive. If that happens, what you'll need depends on your PC.

If your PC came with Windows 8.1 or Windows RT 8.1, you'll need the discs or thumb drive that came with your PC. Check the info that came with your PC to see if your PC manufacturer provided these discs or media. In some cases, you might accept created them when you first ready your PC.

If you don't have either of those, you tin can make them if you accept a USB thumb bulldoze of 16 GB or larger. Having a recovery drive can help you troubleshoot and fix bug with your PC, even if it won't showtime. For more than info, encounter Create a USB recovery drive.

If y'all upgraded your PC to Windows 8.1 or Windows RT 8.1 with a DVD, employ that disc. If you lot don't accept Windows 8.one or Windows RT 8.1 media, contact Microsoft Back up.

Refresh, reset, or restore

Select whatever of the following for more detailed info.

If your PC isn't performing too equally information technology one time did, and yous don't know why, you can refresh your PC without deleting whatever of your personal files or irresolute your settings.

Notation:If yous upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows viii recovery partition, refreshing your PC will restore Windows eight. You'll need to upgrade to Windows eight.ane subsequently the refresh has finished.

Warning:Apps you lot installed from websites and DVDs will exist removed. Apps that came with your PC and apps you installed from Microsoft Store will be reinstalled. Windows puts a list of removed apps on your desktop after refreshing your PC.

To refresh your PC

1. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
   (If you're using a mouse, point to the upper-right corner of the screen, movement the mouse pointer downwards, selectSettings, and so select Alter PC settings.)

2. Tap or select Update and recovery, and then tap or select Recovery.

3. Under Refresh your PC without affecting your files, tap or select Get started.

4. Follow the instructions on the screen.

If you desire to recycle your PC, give it away, or start over with it, you can reset information technology completely. This removes everything and reinstalls Windows.

Annotation:If you upgraded your PC from Windows 8 to Windows viii.1 and your PC has a Windows 8 recovery partition, resetting your PC volition restore Windows 8. You'll need to upgrade to Windows 8.1 afterwards the reset has finished.

Warning:All of your personal files will be deleted and your settings will be reset. All apps that you installed will be removed. But apps that came with your PC will be reinstalled.

To reset your PC

1. Swipe in from the right border of the screen, tap Settings, and and then tap Change PC settings.
   (If you're using a mouse, point to the upper-correct corner of the screen, move the mouse arrow down, select Settings, and then select Change PC settings.)

2. Tap or select Update and recovery, and then tap or select Recovery.

3. Under Remove everything and reinstall Windows, tap or select Get started.

4. Follow the instructions on the screen.

Note:Yous'll be asked to choose whether yous desire to erase data quickly or thoroughly. If you cull to erase data apace, some data might be recoverable using special software. If yous choose to erase data thoroughly, this will accept longer only it makes recovering information less likely.

If you think an app or driver that y'all recently installed caused problems with your PC, you tin can restore Windows back to an before point in time, chosen a restore signal. Organisation Restore doesn't change your personal files, but it might remove recently installed apps and drivers.

Notes:

• System Restore isn't bachelor for Windows RT 8.one.

• Windows automatically creates a restore point when yous install desktop apps and new Windows updates, if the last restore signal is older than 7 days. Yous can besides create a restore signal manually at any fourth dimension.

To restore your PC to an earlier point in time

1. Swipe in from the correct edge of the screen, and then tap Search.
   (If yous're using a mouse, bespeak to the upper-correct corner of the screen, move the mouse arrow down, and then select Search.)

2. Enter Control Panel in the search box, and tap or select Control Panel.

3. Enter Recovery in the Control Panel search box, and and so tap or select Recovery.

4. Tap or select Open System Restore and then follow the instructions.

If you need boosted help refreshing, resetting, or restoring your PC, cheque out the Repair and Recovery community pages in the Windows forum for solutions that other people take found for bug they've experienced.

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Source: https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5

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